FAQ's

So do you purely use Dulux Paints?

No, not necessarily. I do like the Dulux Trade Paints and they have some very good products available but i'm not exclusive to Dulux. In fact I'm happy to use most paint brands including designer paints such as Farrow & Ball which i know some decorators don't like to use. Actually I find their acrylic gloss is rather good. In a nutshell i like to use the best product for the job regardless of the brand.

Do you source the materials or do I?

Don't worry, I will source all the materials required. All you have to do is decide which colour you'd like to go for and i'll do the rest, and if you 'd like assistance with that, I can help.

Whats the Dulux Promise?

Perfect Colour

Dulux recognise that choosing the perfect colour isn’t always easy. In the unlikely event that you don’t love the final colour, they will replace it under the Dulux Promise

Uniform Finish

When you have a wall painted, you want a good finish. Dulux paints will give you an even uniform finish without patchiness

Coverage Stated

You can be confident in the covering power of Dulux paints. Dulux paint will give the coverage stated in the product information.

Do you charge a deposit?

Yes. As part of being a Dulux Select Decorator I ask for a 20% deposit at the point of accepting my quotation.

All deposit are guaranteed by Dulux and you will receive a receipt for your payment from me so you can rest assured that your money is secure.

After accepting my Quotation and paying your deposit you'll have 14 days to make sure that you're happy with your decision and if you decide that you would like to change your mind and/or circumstances have changed. No problem! I shall return your deposit in full.

Where can I buy samples?

Dulux Samples:

https://www.dulux.co.uk/en/products/dulux-colour-tester

Crown Samples:

https://www.crownpaints.co.uk/paint-samples

Farrow & Ball Samples

https://www.farrow-ball.com/paint-sample-pots

ANY FURTHER QUESTIONS? CONTACT ME HERE

Where do I buy/look for wallpaper?

Online:

Wallpaper manufactures have their wallpaper‘s to view online and its’ a great way to see what is available whatever your budget. Some manufacturers supply free A4 samples, some charge, some supply A3. Probably best to avoid ebay but I have hung papers from Amazon. Farrow & Ball have a lovely website and John Lewis is very good too. Other websites to try are:

Graham Brown

John Lewis

Cole & Son

Shops:

Over recent decades the general shift from high street to online retailing has decreased. As a result shop shelves have been streamlined and so the allocation of displaying wallpaper has vastly diminished. It does take up valuable space somewhat. Shops that may wish to consider but haven’t thought of maybe be worth looking in would be B&Q, John Lewis, Homebase, Next and Farrow and Ball.

Decorating Merchants:

You can still view and ask to borrow wallpaper books from decorating outlets such as Brewers Decorating

Centres (Lowestoft/Great Yarmouth/Norwich/Ipswich/Dereham) or Crown Decorating Centres (Great Yarmouth/Norwich/Ipswich).

Can we strip the old wallpaper ourselves? Would that be cheaper?

Yes, by all means! However, if you happen to damage the walls during removal this can add to the cost. Have a go! If you get into difficulty or struggle with it give us a call and we can always offer a few suggestions. Worst case scenario is that we make good the walls and complete the stripping work for you and we won’t tell a soul.

Do take caution with wallpaper strippers/steamers. Not only because of the heat but also leaving the steamer on the wall for too long can cause plaster to pop/blow in some situations.